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compass LOCATION: map it Main Atrium, Second Floor

5501 Josh Birmingham Parkway, Charlotte, North Carolina 28208

phone CENTER INFORMATION:Phone: 704-359-5581

Fax: 704-359-9437
Hours of Operation:
7 days/week: 6:00 AM – 10:00 PM





Ellyn Brotherton – elynn@uso-nc.org


Center Coordinator

Dan Stepanian – dstepanian@uso-nc.org

helpingheart1 GET INVOLVED:Volunteer

Click here to volunteer at this center.


5501 Josh Birmingham Parkway

P.O. Box 21

Charlotte, NC 28208

  • Computer Services
  • Free Wi-Fi Access
  • Family Area
  • Video Gaming Stations
  • Children’s Play Area
  • TV Lounge
  • Movie Lounge
  • Library
  • Food Services
  • Free Nationwide Domestic Phone Service
  • Emergency Travel Support
  • Real Time Flight Information

  • Deployment & Homecoming Support
  • Honors Support Team
  • United Through Reading
  • Sports and Entertainment

Special & Seasonal Programs:

  • Breakfast with Santa
  • Wounded Warrior Support – Wounded Warriors that pass through the Charlotte Douglas International Airport are met at the gate for assistance by either accompanying them to their next gate and giving them a packed lunch from the Center or escorted to the Center if they have a layover.