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compass LOCATION: map it Charlotte Douglas International Airport Main Atrium, Second Floor

5501 Josh Birmingham Parkway, Charlotte, North Carolina 28208


Phone: 704-359-5581

Fax: 704-359-9437

Hours of Operation:
7 days/week

6:00 AM – 10:00 PM




Ellyn Brotherton –


Assistant Director

Julie Milani –


Center Coordinator

Darius Crisp –

helpingheart1 GET INVOLVED:

Volunteer Click here to volunteer at this center.


5501 Josh Birmingham Parkway

Box # 21

Charlotte, NC 28208


In-Kind Wish List

Our centers depend not only on monetary donations, but on in-kind donations as well. Please see the wish list of needs for the Charlotte Center here:wish-list-uso-nc-charlotte-center
Shop For Good
Browse our Amazon Wish List and ship directly to our center by visiting:

  • Computer Services
  • Free Wi-Fi Access
  • Family Area
  • Video Gaming Stations
  • Children’s Play Area
  • TV Lounge
  • Movie Lounge
  • Library
  • Food Services
  • Free Nationwide Domestic Phone Service
  • Emergency Travel Support
  • Real Time Flight Information

  • Deployment & Homecoming Support
  • Honors Support Team
  • Sports and Entertainment

Special & Seasonal Programs:

  • Breakfast with Santa
  • Wounded, Ill and Injured Support – Wounded Service Members that pass through the Charlotte Douglas International Airport are met at the gate for assistance by either accompanying them to their next gate and giving them a packed lunch from the Center or escorted to the Center if they have a layover.